Virtual Visits That Deliver Convenience, Control and Confidence
Navigating the U.S. healthcare system can be complex, costly, and unfamiliar—especially for international organizations supporting members in the United States. UnitedHealthcare Global Virtual Visits provide a smarter, more efficient way to access U.S. medical care while controlling costs and reducing administrative burden.
Convenient care without the complexity
Virtual Visits connect individuals to U.S.‑licensed, board‑certified physicians by phone or video—24/7. Members receive timely care for non‑emergency needs without visiting a clinic, urgent care center, or emergency room.
- Available anytime, anywhere*
- Phone or video consultations
- Multilingual, U.S.‑licensed providers
By addressing health concerns early, Virtual Visits help prevent unnecessary escalation to higher‑cost settings. This proactive approach can help improve outcomes while supporting cost containment for organizations and their members.
- Redirects care away from ERs and urgent care
- Encourages early treatment and faster recovery
- Supports predictable, manageable healthcare spend
UnitedHealthcare Global offers a broad portfolio of Virtual Visit services to meet diverse needs:
General Medicine
24/7 access to physicians for common conditions such as colds, flu, sinus infections, rashes, and allergies—with prescriptions provided when appropriate.
Dermatology
Digital access to licensed dermatologists who review submitted images and symptoms and deliver a diagnosis and treatment plan—typically within two business days.
Mental Health
Confidential virtual access to licensed therapists, psychologists, and board‑certified psychiatrists for anxiety, depression, stress, ADHD, PTSD, and more.
More than virtual care: Navigation, advocacy, and cost oversight
Virtual Visits are part of a broader U.S. healthcare access and navigation solution.
In addition to connecting individuals to care, UnitedHealthcare Global helps organizations and their members:
- Navigate the complexity of the U.S. healthcare system
- Access preferred providers within the UHC network, which offer negotiated discounts
- Understand treatment recommendations and next steps
- Manage claims documentation and administrative paperwork (without paying claims)
- Identify potential overbilling or excessive charges, helping ensure members are not paying more than necessary
This advocacy‑driven approach is especially valuable for international organizations unfamiliar with U.S. billing practices and pricing variability.
Virtual Visits are not just about convenience. They are a strategic tool for proactive healthcare management, cost containment, and confidence when navigating one of the world’s most complex medical systems.
*Dermatology and mental health Virtual Visits are not available in Guam, Puerto Rico or the U.S. Virgin Islands.
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