Employee Assistance Program
The challenges you face each day can overwhelm you. Your home life, your happiness and your performance at work all can suffer. We’re here to help. Your Employee Assistance Program (EAP) provides support for those everyday challenges and for more serious problems. It’s available around the clock anytime members need it.
You may be struggling with stress at work, seeking financial or legal advice, or coping with the death of a loved one. Maybe you just want to strengthen your relationship with your family.
Assistance and support
Your EAP offers assistance and support for these concerns and more:
- Depression, anxiety and stress
- Substance abuse
- Problems or conflicts at work
- Parenting and family struggles
- Financial or legal issues
- Isolation and loneliness
- Culture shock
- Re-integration support
- Legal and financial consulting
Confidential services
We will not share members’ personal records with their employer or anyone else without their permission. Information about members and the services they use is confidential in accordance with the applicable laws and regulations.
It's part of your plan
The service is included in our members’ expatriate medical plan. Depending on their needs there may be a cost for further help. Any costs will be made clear, and members are able to decide whether to proceed. Please refer to your employer benefit plan for further information.
How does it work?
If you need financial or legal services, we will refer you to an expert in that field. If you want to see a clinician, we'll match you with on in our network who has the appropriate experience to help. Specialists and experts are sensitive to your gender, language and cultural requirements.
Services provided through health and wellness programs are educational in nature and should not be construed as medical advice. Members should consult with their doctor.
