Network spotlight: Massachusetts

We are is proud to provide clients and their members with broad access to a network of over 2.1 million* providers across the U.S. Each newsletter highlights different locations across the country to touch on the network availability and general information about the featured state or city.

House in the southern Berkshires during the autumn foliage season.

The UnitedHealthcare network in Massachusetts

In Massachusetts, there are over 66,000+ providers and nearly 100 hospitals* across the state and some of the largest cities with a high concentration of quality health care providers that include Boston, Cambridge, Worcester, and Springfield.

Centers of Excellence

Some of the most well-respected Centers of Excellence (COEs) in the U.S. in the UnitedHealthcare network are in Massachusetts including Massachusetts General Hospital, Brigham and Women's Hospital, Dana-Farber Cancer Institute, and Boston Children's Hospital. These institutions also serve as leaders in the field of medicine, driving innovation and discovery through ongoing research and development efforts. COEs use evidence-based, quality-of-care protocols to deliver cost-effective care for complex medical procedures.

Security

Massachusetts is generally considered a safe place to visit, but as with any travel, it is important to take precautions to ensure your safety. Non-U.S. citizens should be aware of the following:

Crime: Like any urban area, crime can occur in Massachusetts, particularly in cities such as Boston.
Take measures to protect valuables and be aware of surroundings.
Terrorism: Although the risk of terrorism in Massachusetts is low, it is important to be aware of the threat and stay vigilant.
Natural disasters: Massachusetts is prone to severe weather, such as hurricanes and blizzards. Stay informed about weather conditions and take necessary precautions.
Health and medical emergencies: Travelers should be aware of the health care system in Massachusetts and have adequate health insurance coverage.

Travel tips

Requirements for entry: Non-U.S. citizens are required to have a valid passport and, if necessary, a visa to enter the U.S. Check the requirements for your specific country before traveling.
Language: English is the primary language spoken in Massachusetts, but you may also encounter Spanish and Portuguese, as well as other languages spoken by the diverse immigrant communities in the state.
Weather: Massachusetts can have cold, snowy winters and hot, humid summers. Make sure to pack accordingly and be prepared for sudden weather changes.
Tipping: Tipping is customary in Massachusetts, especially in the service industry. It is common to tip 15–20% in restaurants and bars, and $1–2 per bag for baggage handlers.
Transportation: The best way to get around Boston is by using the public transportation system, which includes buses and trains. Taxis and ride-sharing services are also readily available.
Local customs and laws: Massachusetts has strict laws regarding the purchase and consumption of alcohol, as well as smoking in public places. Be aware of local customs and laws to ensure a safe and enjoyable trip. To contact emergency services via phone, dial 911.

*data as of May 20, 2025 UnitedHealthcare Network Data May 2025

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