We are here to help with COVID-19 concerns

We know there are a lot of questions about COVID-19. As the situation changes, we want you to know we’re here to help. Together, we can help protect the health and safety of globally mobile populations.

Testing and Medical Care Access

UnitedHealthcare Global Solutions will continue to waive costs for COVID-19 testing provided at approved locations in accordance with local regulatory guidelines. In addition, we will waive copays, coinsurance and deductibles for visits associated with COVID-19 testing, whether the care is received in a physician’s office, an urgent care center or an emergency department. 

Medication Access

Eligible UnitedHealthcare Global Solutions members needing help obtaining an early prescription refill can call the customer care number located on their medical ID card for assistance.

Telehealth Access

UnitedHealthcare Global expanded access to telehealth so members can stay in the comfort of their home and get the right care. Telehealth can be used for both COVID-19 and non-COVID-19 health care needs. 

Please contact your Strategic Client Executive or Sales Representative with any questions.

Expatriate Insurance and Business Travel FAQ

COVID-19 is a rapidly evolving global emergency and we’re working closely with local and global organizations.  We are taking action and providing resources to support you during this challenging time.  Please contact your Strategic Client Executive or Sales Representative with any questions.

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For Employers

Helping you navigate COVID-19 with information and resources.

COVID-19 FAQ for Employers

Business Preparedness Checklist

For Members

Helping you and your family with COVID-19 coverage.

COVID-19 FAQ for Members

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For Brokers

Helping you answer your clients questions.

COVID-19 FAQ for Brokers

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Special Reports

Get the latest medical and security intelligence report for COVID-19 and its impact on international travel and safety.


Webinar Series

Learn how COVID-19 is impacting local and international communities, health care, globally mobile workforces and travel.